Effective Date: 25-06-2023
At Motopit Garage, we are committed to providing our customers with a seamless shopping experience for motorcycle spare parts. This Shipping & Delivery Policy outlines our shipping and delivery processes to ensure clarity and transparency.
1. Shipping Options
a. We offer the following shipping options to our customers:
Standard Shipping: Estimated delivery time is 3-5 days. This is our standard, cost-effective shipping option.
Express Shipping: Estimated delivery time is 3-5 days. For customers who need their orders to arrive quickly.
In-Store Pickup: You can also choose to pick up your order in person from our physical location. Please allow [insert time] for order processing.
2. Shipping Rates
a. Shipping rates are calculated based on the selected shipping option, the destination, and the weight and dimensions of the ordered spare parts. Shipping costs are clearly presented during the checkout process.
3. Delivery Areas
a. We offer shipping to addresses within [insert geographic area] and to selected international destinations. Please check our website or contact us for information on specific delivery areas.
4. Order Processing Time
a. Orders are typically processed within 1 day of the order placement, with the exception of custom or out-of-stock items. You will be notified of any delays.
5. Shipment Tracking
a. Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment.
6. Delivery Times
a. Estimated delivery times are provided for each shipping option during the checkout process. Please note that these are only estimates, and actual delivery times may vary due to factors beyond our control.
7. International Shipping
a. For international shipments, customs duties, taxes, and additional charges may apply. Customers are responsible for these fees, and we recommend checking with your local customs office for more information.
8. Delivery Issues
a. If you experience any issues with your delivery, such as delays, damage, or missing items, please contact our customer support team. We will work to resolve the issue as quickly as possible.
9. Order Changes and Cancellations
a. If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
10. Contact Us
If you have any questions or need further information about our Shipping & Delivery Policy, please contact us at:
Motopit Garage
Thank you for choosing Motopit Garage for your motorcycle spare parts needs. We aim to provide a smooth and efficient shipping and delivery process while ensuring customer satisfaction and convenience.